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Privacy Policy for Our Online Platform

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At our online platform, specializing in tools and home repair solutions, your privacy is paramount. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our online platform. We are committed to protecting your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and other relevant data protection legislation.

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1. Information We Collect

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We collect various types of information to provide and improve our services to you. This information may include:

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• Personal Data: Information that can be used to identify you directly or indirectly. This may include your name, email address, postal address, phone number, payment details (processed securely by third-party payment processors), and any other information you voluntarily provide when registering an account, placing an order, subscribing to our newsletter, or contacting us.
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• Usage Data: Information automatically collected when you access or use our site. This includes your Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
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• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
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2. How We Use Your Information

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The information we collect is used for various purposes, including:

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• To provide, operate, and maintain our site and services.
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• To process your orders and manage your account.
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• To improve, personalize, and expand our site and services.
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• To understand and analyze how you use our site.
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• To develop new products, services, features, and functionality related to tools and home repair.
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• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the site, and for marketing and promotional purposes.
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• To send you emails about new products, special offers, or other information we think you may find interesting.
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• To find and prevent fraud.
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• To comply with legal obligations.
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3. Legal Basis for Processing Personal Data (GDPR)

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Under GDPR, we rely on the following legal bases to process your personal data:

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• Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to a newsletter).
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• Contract: The processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract (e.g., processing an order).
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• Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax regulations).
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• Legitimate Interests: The processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, preventing fraud, direct marketing).
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4. Sharing Your Information

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We may share your personal information in the following situations:

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• Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
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• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
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• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
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• Other Users: When you share personal information or otherwise interact with public areas of the site, such personal information may be viewed by all users and may be publicly distributed outside the site in perpetuity.
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5. Data Retention

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We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

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Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

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6. Data Security

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The security of your data is important to us. We implement a variety of security measures designed to maintain the safety of your personal information. These include using encryption, firewalls, and secure socket layer (SSL) technology for data transmission, as well as regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

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7. Your Data Protection Rights (GDPR)

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Depending on your location, especially if you are in the European Economic Area (EEA) or the UK, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your principal rights under GDPR are:

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1. The right to access: You have the right to request copies of your personal data.
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2. The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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3. The right to erasure ("right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
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4. The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
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5. The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
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6. The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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7. The right to withdraw consent: You also have the right to withdraw your consent at any time where our processing is based on your consent.
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8. The right to lodge a complaint: You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the EEA.
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To exercise any of these rights, please contact us using the details provided below.

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8. Children\'s Privacy

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Our online platform is not intended for use by individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

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9. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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10. Contact Us

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If you have any questions about this Privacy Policy, please contact us by postal mail at:

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\n Tools & Home Repair Solutions
\n Yeni Mahalle, Hırdavat Sokak No: 7/A
\n 34000 Fatih, Istanbul
\n Turkey\n

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